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Google killed the radio star

17 January 2010, 12:40 pm

This post is inspired by a conversation I had with a nephew, and it hearkens to the same nostalgic emotions engendered by the first music video on MTV.

I was a young inquisitive child growing up in the 70s in an Amish household. Without access to modern technology, I struggled at age 11 to build an oscillator circuit by using sheet metal cut from an old stovepipe, a 9 volt battery fitted into a piece of 2×6 pine, dynamite wire scavenged from the nearby strip mine, and a speaker and 555 timer IC that I cut out of some electronic equipment dug out of the local garbage dump.

The achievement was incredible considering the circumstances, but thinking back, I have very little recollection of the actual consummation of the project. I assume I probably showed it proudly to my friends, who would have been awestruck, but completely ignorant of how it worked or why it was important to me. I simply don’t remember what I did with the project after it was complete.

What I do remember fondly is the struggle to achieve; the thrill of the hunt. I struggled to get information. I had obtained a prized 555, but I had to wait for weeks until the next trip to the city so I could stop by Radio Shack to get a pinout of the 555 along with circuit diagrams showing how to use it. Then I had to find components. I had long since built a treasure trove of capacitors and resistors that I had salvaged from discarded electronics, along with a pot full of potentiometers that I could use to adjust the oscillator frequency, but I still had to scavenge for some missing components.

The challenges of the quest made the final result more satisfying. It was the search for the holy grail that etched itself into my memory; I barely remember the grail itself.

Over the holidays during a family gathering, one of my Amish nephews was anxious to pick my brain. He explained that someone had told him that it’s possible to convert an electric motor into a generator, and so he set out on a quest to build a generator from an old electric motor and a small gasoline engine. The quest involved several letters mailed back and forth between people he knew that might have information about how to go about the task. He tried and tried, but could not get his generator to work.

I explained to him how he needed to remove the external circuitry from his motor so that it wouldn’t foul up the results; how he can add a rectifier and a regulator to generate direct current output. The excitement over this new discovery was written all over the young man’s face as he anticipated more adventure.

On the way home, I thought to myself that Google could quickly and easily have provided the answers that my nephew sought. But then it occurred to me that Google would also have deprived him of the struggle and adventure of discovery that motivates him to continue the quest.

I wonder how many young minds are missing out on the supreme adventure of discovery because we live in a modern culture where all the knowledge in the universe is seemingly already at our fingertips, just a Google search away.

Filed under Philosophy. Tagged 
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Evil Banks

11 November 2009, 3:10 pm

A lot of you are probably having to cut back on your expenses to make ends meet in this economic downturn. I’ve drastically reduced my discretionary spending, postponed the purchase of new office equipment, and investigated less expensive alternatives to a lot of my monthly expense items. I’ve also been streamlining and reorganizing my finances, which inevitably involves a lot of contact with banks.

Kean Walmsley’s post about his recent bank customer service issue motivated me to post about one of my recent bank experiences.

First of all, I’m here to tell you that banks do make mistakes. I’m sure that the vast majority of the time when your check book doesn’t balance, it was you that made a mistake, and not the bank. But if you are cursed like I am, then banks delight in creating phantom overdrafts and charging you exorbitant overdraft fees, then, when confronted with their error, apologizing and refunding the fees (after the damage is done and all those bounced checks have caused you to incur returned check charges from your creditors). That has happened twice to me in the past two months, with two different banks and two completely unrelated accounts.

In both cases, the bank eventually fixed the error, but I’m still out the returned check charges and whatever damage that has done to my credit rating.

One of the “returned” payments was a credit card payment. Of course, I did not get notified about this until the day after the payment due date, so it was too late to fix the problem in time to prevent another exorbitant late fee from being charged by the credit card bank.

Obviously the returned check triggered some alarms at the credit card bank, because I started receiving phone calls begging me to make a payment immediately. Irritated, I decided to make the credit card bank wait until the next due date before making the replacement payment. I figured my late fee bought me that extra time, so I might as well use it. My patience paid off: after a few futile attempts at collecting their late payment, the bank offered to refund the late fee if I made an immediate payment. That’s what I’m talking about!

Filed under Business, Personal, Philosophy.
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What’s New in the AutoCAD 2010 EULA

25 March 2009, 12:55 am

Everyone else is discussing all the cool new features in AutoCAD 2010, so I decided to have a look at what’s new in the EULA (End User License Agreement). I compared the AutoCAD 2010 EULA for US/Canada to the AutoCAD 2009 EULA. I won’t divulge the process I used to automate the comparison, because the odds are pretty good that I violated the EULA somewhere along the way, and I want plausible deniability.

The first change I noticed is that the AutoCAD 2010 EULA contains more shouting. The 2009 EULA started out in a fairly mellow mixed case with a few shouts thrown in for effect, but the 2010 EULA dispenses with the lower case and launches right into a multi-paragraph avalanche of screaming block letters. Apparently nobody was listening, so they turned up the volume.

Substantively, there are a number of very interesting changes. The following was added to the preamble:

SOFTWARE OBTAINED FROM THIRD PARTIES THAT HAVE NOT BEEN AUTHORIZED OR ALLOWED BY AUTODESK, DIRECTLY OR INDIRECTLY, TO SUPPLY SOFTWARE IS LIKELY TO HAVE BEEN MADE AVAILABLE IN VIOLATION OF AUTODESK’S RIGHTS. IN SUCH AN EVENT, AUTODESK IS NOT OBLIGATED TO ISSUE AN ACTIVATION CODE OR OTHERWISE PERMIT YOU TO INSTALL OR USE THE SOFTWARE.

Next time you’re eyeing that used copy of AutoCAD 2010 on eBay, be warned that Autodesk is not obligated to permit you to install or use the software. They don’t come right out and say that they won’t allow it, so maybe they won’t mind — but then what’s the point of including this clause? Tim Vernor won’t be very happy about this change.

Moving along, I see that they added a definition for “Uninstall”, defining it as “to destroy or remove”. The definition of “User Documentation” was very slightly changed from “…after You acquire or Install the Software…” to “…when or after You acquire or Install the Software…”. Incidentally, did you know that Autodesk considers an AutoCAD reseller’s invoice to be “user documentation”?

Rounding out changes in definitions is a change in the definition of “You”. Yes, Autodesk has redefined “You” whether “you” like it or not.

I could go on and on about small wording changes, and while it would be interesting to contemplate why each change was made (and how many scheming lawyers it took to do it), we’d risk missing the forest for the trees.

Section 2.1, “License Grant”, contains ominous new language. The following has been added:

You may Access the application programming interfaces that may be included with or in the Software or otherwise available from Autodesk for use with the Software (“API’s”) to develop programs, modules, components or functionality that (i) are compatible with and are used and/or interfaced with the Software and (ii) contribute significant value-added functionality or enhancements to the Software (“API Modules”) provided You may Install and Access such API Modules solely on Computers where a licensed copy of the Software is also installed and further provided such Installation and Access is solely in connection with Your Installation and Access of the Software and solely for Your internal business needs. You may not redistribute all or any portion of an API Module.

Read that again. That’s right, you may not write any “programs, modules, components, or functionality” unless they “contribute significant value-added functionality or enhancements” to AutoCAD. Furthermore, if you do manage to write a program that adds significant functionality, you may not redistribute all or any part of it. What are those guys smoking out there in California?

Finally at the end of section 2.1, they changed “No license is granted under the terms of this Agreement if You did not lawfully acquire the Software” to “No license is granted under the terms of this Agreement if You did not lawfully acquire the Software from Autodesk or from a third party who has been permitted or authorized by Autodesk either directly or indirectly to supply the Software”. Take that Tim Vernor!

In another nod to the Vernor case, section 2.3, “Upgrades”, adds a new requirement to “destroy all Autodesk Materials relating to the Previous Version or, upon request by Autodesk, return all such Autodesk Materials relating to the Previous Version to Autodesk or the company from which they were acquired”. This is important language that could persuade a court to view an AutoCAD purchase as a license instead of a sale, thereby giving Autodesk the power to control the secondary market.

Interestingly, section 2.4, “Crossgrades”, requires that the previous software be uninstalled within 60 days, but has no requirement that it be destroyed. However, new language in section 2.7, “Termination”, which requires the software to be destroyed “upon termination of the license grant or this Agreement”, apparently covers both cases.

A funny change in section 3.2.3, “Transfers”, appears to close a loophole. The AutoCAD 2009 EULA disallowed transfers to “any other person”; the AutoCAD 2010 EULA disallows transfers to “any other person or legal entity”. Considering a license transfer? Make sure it’s to an illegal entity!

Section 4, “ALL RIGHTS RESERVED”, was rewritten. The rewrite introduced a grammatical error (“and You have not other rights”), but otherwise I don’t see that much changed. It still ends with the now familiar directive that “The Software and User Documentation are licensed, not sold.”

Finally, the infamous “audit clause” has been revised. Not the way you may have hoped, I’m sad to report. Luckily the change was a minor one that doesn’t make the clause any more overbearing than it already was.

Isn’t change wonderful?

Filed under Business, Philosophy, Technical. Tagged , ,
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Software Licensing: A Case For Reform

1 March 2009, 6:03 pm

I want to consider software licensing practices in general, but with the specific facts and history in the Vernor vs. Autodesk lawsuit as a backdrop.

In the Vernor case, Tim Vernor purchased several boxes of AutoCAD software, and never even read, let alone agreed to, the terms of the license agreement inside the box. When Vernor listed the AutoCAD software for sale on Ebay, Autodesk sent Ebay a notice that claimed Vernor’s auction violated Autodesk’s copyright. In order to benefit from the safe harbor provisions of the Digital Millennium Copyright Act (DMCA), Ebay was obligated to remove the auctions. Vernor responded by filing a lawsuit accusing Autodesk of making false copyright violation claims.

Additional facts have since come to light. For one, we’ve learned that the AutoCAD software that Vernor purchased had been previously upgraded to a newer version. Vernor did not know this when he purchased the software; and in any case, it’s not clear that this fact has any bearing on the outcome of the suit.

Given this set of facts, let’s analyze the Vernor case not from a purely legal perspective, but from a more abstract “moral” perspective. After all, society is the ultimate arbitrator of what is wrong and what is right with respect to our laws. We ultimately determine whether laws are fair by whether we follow them willingly (and whether we put pressure on our legislatures to change them).

Steve Johnson opines that Autodesk is morally right in the Vernor case, because the software Vernor purchased was “tainted” due to having been upgraded by the original owner. In Steve’s view… [see Steve's comment below where he chides me for ascribing this view to him - O.W.] Presumably, one who holds this view sees Vernor’s original purchase as akin to someone purchasing stolen goods. With stolen goods, the law (and hopefully our moral compass) recognizes that the purchaser of the stolen goods has no legal right to them.

Autodesk offered the original owner a discounted price for a newer version of AutoCAD in exchange for a promise to destroy the older version. The original owner reneged on its promise to destroy the old version, and sold it to an unwitting buyer instead.

It follows that both Autodesk and Tim Vernor were treated unfairly by the company that sold the AutoCAD software to Vernor. Despite the company’s history of using pirated software, Autodesk gave them the benefit of the doubt when selling them a discounted upgrade. Vernor, by all accounts, had no idea and no way of knowing that the software he purchased had been previously upgraded. This is a recipe for disaster.

Unfortunately, this sort of disaster is all too common. In many cases, software users simply don’t read license agreements. If they do read license agreements, they don’t understand them. After all, most of us are not lawyers, and we can’t reasonably be expected to hire a lawyer to evaluate the license agreements of every software product we use. How then can we be expected to follow them exactly and without fail?

Consider that it’s entirely possible that the company from which Vernor bought his AutoCAD software had no idea that they had agreed to destroy the upgraded AutoCAD software. At least from a moral perspective, we can have some sympathy for the company if they honestly had no idea they were violating any agreements when they sold the software to Vernor.

Could Autodesk have required the upgraded AutoCAD software to be returned, or required certification by an independent “software recycler” that it had been destroyed? Sure they could have. In fact, such requirements did exist in the early days of software license agreements. Had Autodesk done so, the Vernor court would probably have concluded that AutoCAD was licensed, not sold.

Why even require the old version to be destroyed when upgrading? If we stop using the old version, why shouldn’t we be allowed to sell it at market value? Doesn’t recycling old software make just as much sense as recycling old tires? We have been conditioned to believe that discounted upgrades are good for us, but are they really?

Would we accept a legal regime under which tire manufacturers could force us to destroy our old tires as part of the new tire purchase agreement? Oh, you say, that comparison isn’t valid because tires eventually wear out of their own accord, whereas old software continues working forever! First of all, old software doesn’t continue working forever. How many people still use VisiCalc? Furthermore, what would this line of reasoning conclude about potential tires of the future that last forever? We’d have to start licensing tires instead of purchasing them!

What would happen if software vendors could not legally prevent “used” software from being resold on the open market, no matter how it was purchased or upgraded? For one, it would increase competition, because new versions of software would be competing not only against software from other vendors, but also against older versions of itself. In a world where software is priced based on what the market will bear, the net effect would be lower prices and higher quality (not to mention less frequent “upgrades”) for all software.

I think the Vernor case is just one example illustrating how the current software licensing system has sprung a leak, and is in need of repair. Can it be patched, or does it need to be replaced? Can the bleeding be stopped at the ankle, or should it be stopped it at the neck? This is a classical case of the Petcock Problem.

Software industry advocates like the Business Software Alliance (BSA) proclaim that the solution is educating consumers. Education may be important, but I think that “educating consumers” should not be left to an industry alliance.

I have some ideas about how the system can be reformed, but I think we have to start by recognizing that there’s a problem.

Filed under Business, Philosophy. Tagged , ,
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Software Licensing: Who’s On First?

1 March 2009, 5:48 pm

I’m a firm supporter of intellectual property rights. I fully support the rights of software publishers to own and profit from their creative work. I make my living as both a consumer of software and a publisher of software, so my views on software licensing reflect what I consider to be a healthy symbiosis between producers and consumers.

Intellectual property laws are (or should be) designed to protect this symbiotic relationship for the public good. The patent system is designed not to protect patent owners from pirates, but to promote inventions and improvements on previous inventions that benefit the public. The fact that patent laws do help to protect patent owners from pirates is merely a side effect of the underlying goal of promoting the public interest. We, the public, grant exclusive rights to patent owners for a specific time in exchange for them making public the details of their invention. Innovative inventors can thus build on a body of previously published inventions rather than starting from scratch. This system of “open source” innovation speeds the evolution of technology, and everybody benefits from it.

Copyright laws must be viewed in the same light. Copyright laws are designed to promote and enhance the public good by encouraging the production and publication of creative works. In exchange for giving copyright owners certain rights for a certain period of time, the public gets to enjoy and build upon a body of creative work. Some argue that the benefit of copyright protection provides a financial incentive to create the works in the first place, and that without such an incentive the works would never be produced at all. While this is undoubtedly true, consider that there are other ways to provide financial incentives (by providing government grants, for example), so I think it’s important to view this aspect of copyright protection as a consequence of the goal to promote the public interest, not as a goal in and of itself.

Copyright laws have long recognized a need to prevent copyrights from being abused by providing exceptions to the protection they afford to publishers. The Fair Use doctrine is the most common such exception in US copyright law. The First Sale doctrine (or “exhaustion rule” in some jurisdictions) is another example of a limitation on copyrights. These exceptions and limitations evolved in response to attempts by copyright owners to abuse copyrights in a way that contravened their purpose of promoting the public interest.

Software licenses are a relatively new phenomenon, but they rely on very old law: contract law. It is important to understand that a software license agreement is a contract. The commercial software publisher agrees to give us limited and conditional copy rights and authorizes us to use the software in exchange for a fee. If the license agreement that we agreed to authorizes us to install and use the software on one computer, but we install it on ten computers, then we are violating both contract and copyright law (because we copied the software without permission). If the license agreement that we agreed to forbids us to resell the software to someone else, but we decide not to use the software ourselves and sell it anyway, we are violating only contract law (because we made no unauthorized copies).

There are several contract law issues typically encountered with software license agreements.

First, typical commercial software license agreements suffer from their unilateral nature. The contract is drawn up by the publisher with no negotiation or input from the consumer. Some question whether these are valid contracts in the first place, because they lack the “meeting of the minds” element that some judicial interpretations of contract law require.

Second, software license agreements are not usually consummated until after the sale, when the software is finally installed. We purchase the software, essentially committing to our side of the bargain before we even know the terms of the contract to which we must eventually agree in order to use the software. This is inherently unfair, and there are still many unsettled questions about whether or not such a contract can ever be equitable and enforceable.

If you’ve been following the Vernor vs. Autodesk lawsuit, you’ll know that the US federal district court in that case ruled that AutoCAD software was sold, not licensed, and therefore subject to the First Sale Doctrine. The First Sale Doctrine says, in essence, that a publisher cannot contractually restrict the downstream resale or distribution of a copyrighted work beyond the “first sale”. The court, at least in its initial ruling, rejected Autodesk’s argument that AutoCAD was licensed, and therefore exempt from the First Sale doctrine. It should be noted that the Vernor lawsuit is far from over, and this first sale decision could well change before the dust settles.

The courts will eventually reach a final decision in the specific case of Vernor vs. Autodesk, but why was this lawsuit even necessary in the first place? It’s difficult to envision any outcome in which every injury is rectified. It could even be argued that everybody loses, no matter the outcome. And this is just one case in one jurisdiction.

In the end, the final result of the Vernor case may not have much impact on how software is sold. It ultimately comes down to us, the union of consumers, to decide what kind of system we want. Unfortunately, right now we’re doing the software limbo while we wait faithfully for the next service pack. I think that we need more than a service pack. A system restore might be in order.

Filed under Business, Philosophy. Tagged ,
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