I’ve proved once again that if you want it done right, you have to do it yourself. The ManuSoft web site is fully functional again after my longtime ISP had a major network meltdown. I waited for two weeks for them to repair it, then finally moved to a different provider. The new provider’s promised “24/7 tech support” turned out to mean “24 hours to respond, 7 days to fix” every problem, not to mention that I would need to provide step by step instructions to their techs so they could configure the server the way I needed. After two weeks of that, I gave up and configured my own server and now host it myself.
Let this be a warning to all of you hosting web sites with reputable providers, or storing your data somewhere in the cloud. I paid big bucks every month to my old provider for secure servers, redundant power supplies, managed and air conditioned server rooms, nightly backups, 99% uptime, etc., but they still lost everything. Almost a month later they still haven’t restored their customers’ data. Luckily, I make my own backups.